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Shifting and Drivetrain

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1 comment

  • Alrovelli53

    When I hook up the power to the back tire it blows all the fuses inside the battery in a loud clunk comes out of the compartment under the battery if I unplug the back tire and replace the fuses in the battery everything else will work but when I plug the battery back into the rear tire again it will blow all the fuses and you will hear a clunk come out from under the battery what can we do to fix this I am disabled and rely on my e-bike to get around as I can't walk very far I have bought several of your ebikes from Rent-A-Center and carried on the tradition of helping my friends by selling them the bites that have terrific discount cheaper than what I paid for them just to help try and get your product out there and let people know how good they are but now I'm having problems I need help and I'm having a hard time getting answers from you people you keep giving me the runaround want me to produce receipts and stuff from Rent-A-Center I don't know what happened to the original copy I sent you when I put in my original request I sent you pictures of both the bikes the classic Cruiser and the camel and yet you still insist I'm not answering me until I asked you again and then you want to receipt again is it really going to be this hard to get this situation rectified do I have to switch to a different e-bike manufacturer that will help me with their product when it breaks down one of my other friends is having problems with the bike I sold him that is also a Fat Tire Bike from your company the only way his bike will work now is if he pedals it the throttle will not work I told him I do not know what to say because he bought it for me instead of Rent-A-Center and I was the one that bought it from Rent-A-Center either either way it looks like I'm getting a run around and not going to have much help from your company getting this fixed it's a shame because I really appreciate the quality and service I was getting before if I can't get it rectified I will just have to switch companies and find another e-bike company to go through that's willing to give me support when I need it thank you a response would be greatly appreciated and if you need to know the Rent-A-Center it was in Belfast Maine 04915 and the gentleman's name that sold me the bike was Aaron

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